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Tri-BACKUP

Q: What is the best backup mode I can choose?
R: It depends on your needs. Read the «Different Modes for Backup» chapter.

Q: How can I make a first easy backup of my hard disk?
R: Choose the Immediate Backup action from the main window. Drag your hard disk icon in the area at the top left. Drag the external hard disk to the area at the top right. Select all in the list and click the «Backup» button.

Q: Nothing was backed up when running a backup. Why?
R: Only files matching the filters (documents, exceptions, etc.) are saved. With an Incremental Backup, only files having a modification date newer than the last backup are saved.

Q: I just created an incremental backup, but nothing was saved, why?
R: For incremental backup, only files having a correct modification date (between last backup date and now) are copied. The «last backup date» is initialized with the date of the configuration creation. So it is normal that nothing is saved. You can change the last backup date in the Edit Configuration dialog. Use a Mirror backup to create the initial backup, if you want to have a full initial backup.

Q: I moved files to the folder I backup (with an incremental backup), but they are not copied during the backup, why?
R: Incremental backup only copy files with a correct modification date (between last backup date and now). If the files added have an older date, they are not copied.

Q: My backup disk is nearly full. It contains my Evolutive Backup. How can I clean it?
R: The «Tools» menu offers a function that cleans all «evolutive data» from any folder. That way, you can clean your entire disk, selected folders with big files, or unneeded multiple versions of the files.
If you do not want to remove the specific data of an Evolutive Mirror Backup (older versions, etc.), you should consider restricting the time items are saved, or the number of items in the «evolutive second level backup». These options can be modified in the «Options» panel, when setting the Evolutive Mirror Backup action.

Q: Sometimes, a file named «TEDEV.TemporaryFile.1247853912» appears and disappears during a backup. What is that file?
R: Tri-BACKUP creates a temporary file when a file must be copied or compressed. This file can appear when copying a big file.

Q: What are these folders named «(ƒBACKUP.Evolutive.folder**)» on my hard disk?
R: They contain the «second level backup» data for evolutive backup. By default, they are invisible folders.

Q: How do I make the folders «(ƒBACKUP.Evolutive.folder**)» invisible?
R: Settings, from the File menu, allow you to make these folders visible or invisible. If you change the setting, their status will be changed during the next backup.

Q: I lost a document, but it was likely backed up. How can I recover it easily?
R: The easiest way is to mount your backup volume, then search for the file with Sherlock and copy it. You can also use the restore features from Tri-BACKUP. See the chapter «Different Modes for Restoration».

Q: How do I restore a backup to my hard disk (from a mirror or an evolutive mirror backup)?
R: Select the configuration used for this backup, and click the "Restore" button. Select the folder/disk to be restored in the top left list. The files that can be restored are displayed in the list. Select those that you want to restore, and click the «Restore» button.

Q: How do I restore a backup to my hard disk (from an incremental backup)?
R: First you need to select the configuration used for the backup. Then, click the «Restore» button. The Restoration window opens. Modify the destination folder (at the top right of the window): drag on it the folder from the incremental backup you want to restore (the folder name is something like «ƒTBU2 01/07/30 08.28.52». Select the folder/disk to be restored in the top left list. The files that can be restored are displayed in the list. Select those that you want to restore, and click the «Restore» button. Repeat for each of the incremental backup folders that you want to restore.

Q: How do I restore a backup from multiple cartridges?
R: Select the configuration used for the backup, click the "Restore" button. If the destination folder is undefined, Tri-BACKUP will prompt to insert a cartridge. Repeat for all the cartridges.

Q: Is a compressed file automatically restored uncompressed?
R: Yes. During the restore process, all compressed files are automatically uncompressed before being restored.

Q: How can I recover the original file when it is compressed?
R: Double-click this file. Tri-BACKUP will ask to uncompress it. The original version will replace the compressed version.

Q: Can I copy or retore all files running Mac OS X?
R: Yes, as far as administrator authorizations was activated in Tri-BACKUP (Backup menu).

Q: What is the easyest way to make a bootable copy of a Mac OS X volume?
R: Under MacOS X, with the administrator authorizations activated (Backup menu):
- have an empty volume (this will be the destination).
- in Tri-BACKUP, create a programmed action, select "Synchronization" as mode, and give it a name.
- in the "Items" panel, select "Copy" option (All files must be selected). Uncheck "Remove" checkbox if you want that the previous volume content is preserved.
- drag your MacOS X disk to the left area ("Synchronize the content of:"), and the destination volume to the right area ("With the content of:").
- Save.
- select the action you have created, and click the "Run Now" button.
Once the copy was made, the destination volume must appear in the StartUp Disk panel (restart if not).

Q: Are owners, groups and permissions preserved during a backup?
R: Yes. Tri-BACKUP copy these informations with each file copied.

Q: Are all files copied?
R: Yes, provided that the user has all permissions with the files. If not, only the allowed files will be copied.

Q: Why some files are not copied?
R: Out of the permission reasons, excluded files (filters), applications (if documents only was selected), and files with no read permission (because they are already opened by another application) will not be copied.

Q: How can I easily check that all was copied?
R: Use immediate actions. These actions will only display missing or different files.

Q: Can I backup directly to CD-R?
R: Yes, using Disk Burner:
- run Disc Burner. It will prompt to insert a CD-R to prepare and mount it on the Desktop.
- select the CD-R as destination and run Tri-BACKUP's action.
- when action is completed, eject the CD-R. Disc Burner will propose to burn the CD.

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