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Clone X
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For technical support, please send an email to:

Clone X 3

Q: How can I access Help?
A: The Help menu opens the PDF version of the manual.

Q: Can Clone X create a bootable copy of my hard disk?
A: Yes. The «Clone» function results in bootable copies.

Q: Can I create a bootable DVD that will start up my Mac?
A: Yes. The bootable DVD will contain a reduced version of your own System installation, and hence will be compatible with your machine. Note that starting from a DVD is much slower than starting from a hard disk.

Q: Can I start up any Mac with the bootable DVD I created?
A: Generally yes, provided that the version of your System (and thus the System on the CD) is compatible with the machines, and that they have the same processor (a DVD created on a Mac Intel will not boot a PPC machine, and vice versa).

Q: Can I put more than one application on my bootable DVD?
A: Yes, as long as there is enough free space. Bootable DVDs created with Clone X contain a special application that can launch any of the applications installed on them.

Q: Why is it not possible to copy to/from a server?
A: Volumes mounted through a network do not allow for the correct copying of owner and permissions of folders and files. This prevents the copy from being correct. That’s why servers are disabled in the volumes pop-up menus.

Q: How could I transfer the contents of a volume to a server?
A: First copy the contents of the disk to a disk image (use the Clone function). Once completed, you can copy the disk image through the network.

Q: Can I burn the disk images created by Clone X with my favorite software?
A: Yes. Clone X can directly burn the DVD, but you can burn the disk image using another software.

Q: Can I backup or copy a specific file or folder with Clone X?
A: No. Clone X copies an entire disk. You can copy a particular item using the Finder or a backup application such as Tri-BACKUP.

Q: Can I restore a specific file or folder with Clone X?
A: Yes. Use the Expert restoration mode of Clone X.

Q: Clone X creates a log file «Clone X Log.clxlog» in the destination. Why?
A: Clone X saves in this file the result of the action and, if necessary, the number and the type of the errors. To open it, launch Clone X and double-click this file.

Contacting TRI-EDRE

Feel free to contact us if you need more help:

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